Help centre
Frequently Asked Questions
Answers to the questions we hear most about ordering, shipping, and our products.
Orders & Payment
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and Apple Pay. All payments are processed securely at checkout.
Can I change or cancel my order after placing it?
If your order hasn't shipped yet, email Sales@cbstoresltd.com or call +353 89 974 4983 as soon as possible and we'll do our best to amend or cancel it.
Do you offer bulk or trade pricing?
Yes — for bulk orders on diagnostic tools, e-bikes, or agricultural equipment, contact our sales team directly for a custom quote.
Shipping & Delivery
How long does delivery take?
Most in-stock items dispatch within 1–3 business days and arrive within 3–7 business days across Ireland. Heavy machinery and vehicles may take longer — see our Shipping Information page for details.
Do you ship outside Ireland?
We currently ship throughout Ireland and can arrange shipping to the rest of the EU and UK on request. Contact us for a shipping quote on larger items like tractors, ATVs, or buses.
Products & Warranty
Are your products genuine and warrantied?
Yes, all products are genuine and sourced directly from manufacturers or authorised distributors. Most items carry a manufacturer warranty — specific terms are listed on each product page or available on request.
Can you help me choose the right equipment?
Absolutely. Our team can advise on the right diagnostic tool, e-bike, or machine for your needs — reach out before you order if you're unsure.
Still have questions?
Our team is happy to help — reach out any time.